SHIPPING & RETURNS
Shipping Policy
At Bear Mountain Bricks, we offer shipping services for all of our products. Due to the high cost of shipping in Canada, we use a quote system to make sure we get you the most affordable shipping option possible. When you contact us with your order, please let us know if you would like it shipped. We will send you a quote, which you will have 24 hours to respond to. The items you have selected will be held while the quote is pending. Once you accept the quote, an invoice with payment instructions will be sent. If the quote is not accepted within 24 hours, the items ordered will be returned to our stock. If you have any questions about our shipping methods or costs, please don't hesitate to contact us. We're always happy to help!
Return & Exchange Policy
At Bear Mountain Bricks, we want you to be completely satisfied with your purchase. If there is something wrong with your order, please contact us and we will do our best to make it right. Our goal is to provide you with the best possible shopping experience, and we're always here to help. Please note, all sales are final. Thank you for choosing Bear Mountain Bricks!